Tablet market shakeup, Samsung leads in customer satisfaction

Engadget bring us a J.D. Power study that shows that Samsung lead the way in owner satisfaction with Apple second and Amazon third.

The study ranked tablets by manufacturer and scored them on a 1000 point scale. Samsung scored 835 with Apple scoring 833 and 826 for Amazon.

The study was based in the U.S. and is evaluated on 3375 tablet owners. It was conducted between March and August 2013. It uses metrics such as performance, ease of operation, styling and design, features and cost.

More here via Engadget: Note this: Samsung tablets rank highest in J.D. Power’s owner satisfaction study.


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